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Help and FAQ

For any questions regarding your order on the Erbario Toscano website or for further product information,
please refer to the frequently asked questions below.


How do I purchase on www.erbariotoscano.com?

Purchasing on the website is very simple, select one of the lines that interests you most, choose a product and click “Add to Cart” or directly on the photo or name to view descriptions and ingredients. Once you have purchase one or more products you can view them in your “Shopping Cart” to which you can always access from the link at the top right. Once you are satisfied with your purchases, go to the payment area using the link “Checkout” or “Proceed to checkout” both accessible from the menu “Shopping cart”. You will be prompted to create an account and enter your contact information. Follow the instructions and at the end you can choose to pay by bank transfer, or by credit card with PayPal.

What are the sales and delivery terms?

Please refer to the Payment Methods and Free Delivery page.

This item does not satisfy me: what can I do?

Please refer to the Returns and Exchanges page.

I have forgotten my password: what can I do?

Go to the Lost Password page and put your username in or your email and the password will be sent to you.

For further information, please contact the Customer Service line at +39 (0)584 969660
(Charges from mobile and land phones may vary depending on your service provider)

Or email to: info@erbariotoscano.it

Mobile version: Enabled